About the program

This ticket aims to outline the tasks and objectives for creating a proof of concept POC project focused on conversational commerce leveraging chatbot and voicedriven commerce technologies The goal of this POC is to demonstrate the feasibility and potential of integrating chatbot and voice interfaces into ecommerce platforms to enhance user experience and drive sales ONDCs Open network provides various services in multiple domains such as ecommerce education finance agriculture etc The buyer side app currently serves as the medium to access these services This POC aims to make this buyer app more conversational using conversational ways of interacting and procuring such services Key designresearch questions What are the critical elements of a seamless and intuitive conversational user interface CUI How can the chatbot and voicedriven interactions be designed to provide a personalized and engaging experience for users What security measures need to be implemented to safeguard sensitive information transmitted through chatbot and voice interactions How can the conversational commerce interfaces be designed to be accessible to users with disabilities including those with visual or motor impairments Current State Current buyer apps provides traditional ways for searching and buying servicesproducts which are limited to keyboard and basic voice inputs Desired State We aim to make buyer app more interactive by adding voice based interaction and buying Chatbot that helps consumer with end to end discovery and procurement of servicesproducts with minimum inputs from the consumers Goals MidPoint Milestone Completion of Minimum Viable Product MVP Prototype Acceptance Criteria Functional chatbot and voicedriven commerce interfaces integrated with the ecommerce platform Basic features implemented including product search recommendations and order placement Initial user testing and feedback collected to identify areas for improvement and refinement Demonstration of MVP prototype to stakeholders for validation and feedback

Perks

These projects are open to college students and working professionals who are eager to dive into the world of UI UX user behaviour and qualitative research to build impactful designs for solving populationscale problems Selected contributors will work on challenging problem statements over a 3 month long period and receive a stipend of INR 70000 over 3 months

Who can apply?

Only those candidates can apply who:

1. are from Any,
2. and specialisation from Any,
3. are available for duration of 3 Months
4. have relevant skills and interests

Terms of Engagement

1 35000 received on completion of midpoint milestone as decided with mentor 2 35000 received on completion of final milestone as decided with mentor 3 Certificate of completion received on successful completion of internship

Number of openings

1