About the program

Description Samagra is creating a citizenfacing chatbot for Indian citizens to have easy access to information that is housed with the government Currently the team is exploring Haryana as a state for implementation but the goal is to make the chatbot state agnostic and scalable nationally The use cases the team has explored till now are Accessing info about Parivar Pehchan Patra Government Jobs Land and Revenue Related service Another one that the team would like to explore but hasnt yet is information about public transport We would like the C4GT team to focus on the use case for accessing info about public transport for citizens Why public transport What is the scope In exploring use cases for Jan Sahaiyak public transport came up as a possible key use case for which citizens need clear and reliable information most often from govt sources For citizens public transport related info is scattered across departments type of transport etc Urban citizens navigate various modes within cities ruralurban transport is needed by rural citizens and intercity transport is easier to navigate for online first users Small local efforts such as mindicator in Mumbai have helped to integrate various sources and provide real time information to citizens but nothing exists as a complete and scalable solution Hence it is important to deep dive and understand what information needs citizens have regarding public transport that can be provided by Jan Sahaiyak Key designresearch questions 1.What is the unmet need citizens have related to info on public transport 2.What are the common digital behaviors of rural urban citizens of low to medium literacy Particularly what are their preferences in terms of getting info 3.What is a suitable intuitive interface to give them access to the relevant info Current State Currently there is high uncertainty about this use case the what and how and yet the team feels that it could be one of the most valuable use cases especially for urban India Desired State 1.Sharp articulation of use case 2.Strong info architecture of Jan SahAIyak with focus on public transport and where it fits into the app 3.Clear vision of UX UI for public transport use case of Jan SahAIyak Goals MidPoint Milestone 1.Insight gathering Existing behaviors and unmet needs of users related to public transport Comparison of rural semi urban and urban Understanding of how to build trust in authenticity of info 2.Insight presentation Use cases Target market Market sizing 3.Prototypes Low fidelity mockups 4.Testing of prototypes Mid point milestones 5.Final UX UI 6.Product roadmap Acceptance Criteria 1.A report summarizing the insights and recommendations 2.Design directions product roadmap 3.Final clickable prototype

Perks

These projects are open to college students and working professionals who are eager to dive into the world of UI UX, user behaviour and qualitative research to build impactful designs for solving population-scale problems. Selected contributors will work on challenging problem statements over a 3-month long period and receive a stipend of INR 70,000 over 3 months.

Who can apply?

Only those candidates can apply who:

1. are from Any,
2. and specialisation from Any,
3. are available for duration of 3 Months
4. have relevant skills and interests

Terms of Engagement

1. 35000 received on completion of midpoint milestone as decided with mentor 2. 35000 received on completion of final milestone as decided with mentor 3. Certificate of completion received on successful completion of internship

Number of openings

1